Privacy policy

Last updated: 5 September 2026

Harmonie Bâtie SARL takes the protection of your personal data seriously. This policy explains which data we collect on harmoniebatie.com, why, with whom we share it and what your rights are.

1. Data controller

Harmonie Bâtie SARL — RC no. 37733 Tetouan — Avenue des FAR, Ajanif district, 93000 Tetouan, Morocco — contact@harmoniebatie.com — +33 6 45 66 01 49.

2. Legal framework

Processing is subject to Moroccan Law no. 09-08 on the protection of individuals with regard to the processing of personal data, supervised by the National Commission for the Protection of Personal Data (CNDP). If you live in the European Union — as many Moroccans living abroad whom we assist do — the General Data Protection Regulation (GDPR) also applies.

3. Data we collect

• Forms (contact, call-back request, newsletter): first name, surname, phone number, e-mail address, project or subject of interest, content of your message.
• Direct exchanges: when you call, write to us or contact us on WhatsApp, the information you share with us on that occasion.
• Audience measurement (only with your consent): pages viewed, visit duration, device and browser type, approximate country, anonymised IP address, interactions with the pages.

We collect no banking data on the website and never ask for identity documents through a form.

4. Purposes and legal bases

• Answering your requests (information, brochure, visit, call-back) — pre-contractual steps taken at your request.
• Sending you our newsletter (launches, offers) — your consent, which you can withdraw at any time through the unsubscribe link or by e-mail.
• Measuring the website audience and improving its content — your consent, given through the cookie banner.
• Meeting our legal obligations (accounting, tax, anti-fraud).

5. Recipients and service providers

Your data is handled by the sales team of Harmonie Bâtie SARL. The following providers are involved, each for a specific task:

• FormSubmit (formsubmit.co): delivery of the website forms to our e-mail address.
• Hostinger: hosting of the website and its technical logs.
• Google LLC: Google Analytics 4 (audience measurement, anonymised IP address) loaded only after your consent; Google Maps, loaded only when you click on the map.
• Microsoft Corporation: Microsoft Clarity (interaction analytics), loaded only after your consent.
• WhatsApp (Meta Platforms): if you choose to contact us through this channel.

These providers may process data outside Morocco (European Union, United States) under their own data protection commitments. We never sell or rent your data.

6. Cookies and trackers

On your first visit, a banner lets you accept or decline analytics cookies. No analytics cookie is set before you choose. Your answer is stored in your browser's local storage (key "hb-consent") and is not transmitted to any third party.

• Google Analytics 4: "_ga" and "_ga_*" cookies, lifetime up to 2 years.
• Microsoft Clarity: "_clck" (up to 1 year) and "_clsk" (1 day) cookies.

You can change your choice at any time: show the cookie banner again. You can also delete cookies from your browser settings.

7. Retention periods

• Contact and call-back requests: 3 years from our last exchange, unless a contract is signed.
• Customers: duration of the contractual relationship, then statutory archiving periods.
• Newsletter: until you unsubscribe.
• Audience measurement: no more than 14 months.

8. Your rights

You have the right to access, rectify, object to, erase and restrict the processing of your data, the right to withdraw your consent at any time and, for residents of the European Union, the right to data portability.

To exercise them, write to contact@harmoniebatie.com stating your request; we reply within one month. You may also lodge a complaint with the CNDP (Morocco) or with the data protection authority of your country of residence.

9. Security

The website is served exclusively over HTTPS. Access to the data received is restricted to authorised staff of Harmonie Bâtie SARL, who are bound by confidentiality.

10. Minors

The website is intended for adults. We do not knowingly collect data from persons under 18.

11. Changes to this policy

This policy may be updated to reflect changes to the website or to regulations. The date of the last update is shown at the top of this page.

12. Contact us

For any question about your data: contact@harmoniebatie.com · +33 6 45 66 01 49 · contact form.